Get in touch with our Support Team
Have questions about BigtinkCore? Our team is here to help you scale your retail business with clarity and confidence.
[email protected]
Email us directly for retail inquiries, multi-branch rollouts, or hardware advice. Our specialists respond promptly.
Business Hours
Monday – Friday: 8:00 AM – 5:00 PM (WAT). Inquiries sent during non-business hours are prioritized the next morning.
Digital Onboarding & Setup
Get assisted onboarding for cashiers, barcode scanners, thermal receipt printers, and multi-lane setups.
Looking for immediate answers?
Browse our setup guides, scanner troubleshooting, and license renewal guides.
Visit Help Center →Your questions answered with clarity and care
Select the category that best matches your request. Whether you need support, business collaboration, or media information, our team will respond quickly.
Customer support
Get prompt assistance and solutions from our dedicated team.
Sales & partnerships
Explore collaboration opportunities and discuss potential partnerships.
Media inquiries
Contact our media relations team for press releases, interviews.
Love to hear from you, Get in touch
Online Support:
24/7 Digital Operations & Ticketing
Working hours:
Monday - Friday:
8AM - 5PM (WAT)
Contacts:
Email:
[email protected]